16.30
–
Reception
Congratulations to Waut Nickmans, Leen Hulshagen, Tinneke Palmans, and everyone at Sint Oda who contributes daily to putting their clients first; or guests as they’d instead call them.
This welfare center for people with complex or multiple disabilities has more than 500 employees and can also count on more than 600 volunteers.
Annita Beysen, managing partner of u.sentric, who organized the event:
“Sint Oda has successfully adapted to the changed financing in the disability sector.
Clients now receive financial support from the government and choose the best care organization for their specific disability.
The center, therefore, adapted its strategy and placed client focus at the center.
For example, they invested in their technical service to work out creative and innovative solutions for their clients, even if it is a solution for one guest only.
This makes it a leader in quality and diversity of care. Their entire policy aligns with customer care.
Everyone in the organization works toward the same goal: to create value for every guest and provide the best care for each of them.”
Sint Oda
Winner 2022
Bizbike
Runner-Up
Zorgbedrijf Antwerpen
Runner-Up
Baunat
Honorable Nominee
Geriatro
Honorable Nominee
ibis.ai
Honorable Nominee
Prefamac
Honorable Nominee
Unilin
Honorable Nominee
Customers are the lifeblood of any healthy business. No business without customers.
Companies that place the customer at the center of everything they do, have the most significant potential for success.
They have more returning customers/clients, better margins, and happier personnel.
They have cost-efficient processes and implement digital solutions that provide value for their customers.
They have an organization built for exchange and collaboration.
The management of these companies has a strong vision and values of customer-centricity.
We want to showcase these companies and set them as inspiring examples for their fellow business captains.
Rik Vera
International keynote speaker, and author.
Writes and talks about business models, leadership, and extreme customer-centricity.
16.30
–
Reception
17.30
–
Welcome to Customer-Centered Organization Award 2022
17.45
–
Keynote speakers Dieter Haerens – CEO SAXO BANK Belgium and Anne-Laura Janssens – Customer Experience Manager SAXO BANK
18.05
–
Keynote speakers Olivier Danvin – Manager Business Accelerators ELIA and David Zenner – Head of Customers ELIA
18.25
–
Keynote speaker Erik Janssen – VP Global and Head of Digital Care Transformation UCB
18.45
–
Dinner
20.15
–
Keynote speaker Rik Vera – Extreme Customer-Centricity
20.45
–
Award Ceremony
21.45
–
Drinks and networking
BUY YOUR TICKETS HERE AND INVITE YOUR BEST RELATIONS
APPLICATION DEADLINE is 28 September 2023
The Customer-Centered Organization Award 2023 is awarded to the most customer-centered organization in Belgium.
Customer-centricity covers different fields: it is about leadership, processes, resources, structure, and of course, culture.
Are you a candidate to become the 2023 Customer-Centered Organization of the Year?
Or do you know an organization or company that deserves this award? Then let us know.
Please send us your application by filling in the template* in which you explain why you / your organization should win this award.
The application should describe :
* To help with your application, we created an online template with more detailed explanations. If you need any support while applying, do not hesitate to get in contact with Arnaud Dierickx (+ 32 472 44 93 82).
Please submit your application in English by Thursday 28 September 2023.
For more information or to submit your application, do not hesitate to get in touch with Annita Beysen:
Mail: annita@usentric.eu
Call: +32 475 69 01 29.
Want to attend the Customer-Centered Organization Award 2022?
Of course, you want more and happier customers. Learn from other companies and exciting keynote speakers with inspiring stories.
The Ceremony of the Customer-Centered Organization Award 2022 is an exclusive networking event with like-minded people, including a delicious dinner.
You can reserve 1 or more seats at 175 euro each or reserve a table for 5 people at 795 euro.
Interested in becoming a CCO Awards Partner?
Contact Bart at 0472 68 25 48 or bart@cco-awards.be
Luc Blyaert
Chairman of the jury CCO awards
Organiser CDO-award
We have received your request to attend the CCO Award 2022.
We will get in contact with you soon.
Many thanks for your interest.
